Privacy Policy

Who We Are

EVO Electric is an Australian manufacturer and wholesaler of electrical infrastructure products, operating from 45 Clapham Rd, Regents Park NSW 2143. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We collect information you provide when you request a quote, open a trade account, submit an enquiry, request a brochure or contact our team. This may include:

• —Your name, business name and ABN
• —Contact details — email address, phone number and delivery address
• —Details of your enquiry, quote requests and order history
• —Site photos or documents you upload with a custom fabrication enquiry

How We Use Your Information

We use your information to:

• —Prepare and respond to quotes and enquiries
• —Process and deliver orders, including arranging freight
• —Manage trade accounts and provide trade pricing
• —Send requested brochures, catalogues and product information
• —Improve our website, products and service
• —Comply with legal and regulatory obligations

Disclosure of Information

We do not sell or rent your personal information. We may share information with trusted service providers who help us operate — such as freight carriers delivering your order, email service providers sending our correspondence, and IT providers hosting our systems. These providers are only given the information needed to perform their service.

We may disclose information where required by law or to protect our legal rights.

Data Security & Retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access and disclosure. Enquiry and account records are retained only as long as needed for business and legal purposes, after which they are securely deleted.

Access, Correction & Contact

You may request access to, or correction of, the personal information we hold about you at any time. To do so, or to raise a privacy concern, contact us on (02) 9738 1979 or through our contact page. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).